Ressources & Insights CX

Secteur automobile

Automotive sector: understanding the new buyer behavior in Quebec

The automotive buyer now arrives at the dealership already informed: they compare online, want a journey that combines the Web and human contact, and keep their vehicle longer. Discover what has changed in Quebec and Canada, what this means for your dealership and six concrete actions, with indicators to monitor, to better meet this new buyer.

08 Oct 2026 8 min de lecture Lire l'article

CX / Expérience client

Participatory Democracy 2.0: How citizen experience measurement software is transforming local governance

Discover how citizen experience measurement software strengthens participatory democracy, improves transparency and optimizes public policies through data.

26 Apr 2026 5 min de lecture Lire l'article

CX / Expérience client

Current trends in patient experience measurement: How our software adapts to the changing needs of the healthcare sector

Patient experience has become a crucial indicator of care quality. Discover current trends and how MONEXPE adapts to the changing needs of the healthcare sector.

09 May 2025 4 min de lecture Lire l'article

CX / Expérience client

From Criticism to Growth: Managing Negative Online Reviews for Physicians

How to manage negative patient reviews online and improve your medical practice's visibility on Google? Concrete strategies to transform criticism into growth opportunities.

26 Feb 2025 3 min de lecture Lire l'article