Pricing
A plan for every stage of your CX maturity
Start for free, scale when you need to. No long-term commitment, and -15% on annual billing.
Free
$0/month
No credit card required.
To try the platform with no commitment.
- Up to 50 clicks (responses collected) per month
- 1 active questionnaire
- Basic dashboard
- Real-time alerts
- Email support
Create a Free Account
Starter
$75/month
The ideal starting point to act fast.
To set up your first listening program.
- Unlimited response volume
- Unlimited NPS, CSAT, and CES questionnaires
- Google review responses
- Feedback loop program
- Multichannel collection (email, SMS, QR code, on-site)
- Real-time alerts
- Access to the MONEXPE community (free webinars, coaching and training)
- Support within 24 business hours
Growth
$100/month
Built to scale without added complexity.
To go beyond a single location or facility.
- Unlimited response volume
- Custom questionnaire included
- Google review responses
- Feedback loop program
- Multichannel collection (email, SMS, QR code, on-site)
- Real-time alerts
- Dedicated account manager
- Access to the MONEXPE community (free webinars, coaching and training)
- Priority support within 24 business hours
Pro
$299/month
The choice of teams running multiple sites.
To manage multiple sites or facilities.
- Unlimited response volume
- eNPS and VoC included
- Feedback loop program
- Multichannel collection (email, SMS, QR code, on-site)
- Multi-site dashboards
- Real-time alerts
- Priority AI recommendations
- Dedicated account manager
- Access to the MONEXPE community (free webinars, coaching and training)
Enterprise
Custom
A solution tailored to your scale.
For networks and multi-sector organizations.
- Unlimited response volume
- API & SSO integrations
- Google review responses
- Feedback loop program
- Multichannel collection (email, SMS, QR code, on-site)
- Dedicated account manager
- Custom SLA
- Real-time alerts
- Access to the MONEXPE community (free webinars, coaching and training)
- Multi-audience deployment (client, patient, citizen)
A "click" corresponds to one response collected on one of your questionnaires. The Free plan is ideal for validating your first questionnaire before scaling up.
Included in every plan
- Custom questionnaire based on your sector (client, patient, or citizen)
- Guided setup, with no hidden installation fees
- Secure hosting, Canadian company compliant with PIPEDA and Quebec's Law 25
- Export your data at any time, even if you leave the platform
- Platform updates included, at no extra cost
Pricing FAQ
Can I change plans along the way?
Yes, you can move up or down at any time; the change takes effect the following month.
What happens if I go over my response quota?
You get an alert before reaching your cap, with the option to upgrade without any service interruption.
Is annual commitment mandatory?
No. All our subscriptions are monthly with no commitment; the annual option is only there to give you the 15% discount.
Is the Free plan right for a small team?
Yes, it's designed to validate your first questionnaire before setting up a larger program on a paid plan.