Trusted by 70+ Companies Worldwide

Collect all your
customer feedback

Turn responses into
concrete decisions

Stay one step ahead on
experience

Capture customer feedback across all channels — QR code, widget, direct link — and centralize everything in a single dashboard.

Smart dashboards and real-time alerts to act before problems escalate.

Predictive insights and industry benchmarks to always stay ahead of customer expectations.

Book a Free Demo Discover the Platform
monexpe.ca/csat
Customer Satisfaction — Q4 2024
Live
87%
CSAT
8.4/10
Avg Score
1,247
Responses
+5.2%
vs last period
Score distribution (1–10)
Satisfaction breakdown
87%
Satisfied
Weekly satisfaction trend
monexpe.ca/nps
Net Promoter Score — CY 2024
Live
+54
NPS Score
73%
Promoters
16%
Passives
11%
Detractors
NPS Distribution
+54
NPS
Promoters
Passives
Detractors
NPS evolution (12 months)
Promoter conversion — 30 days
monexpe.ca/analytics
Live Analytics — Today
Live
48
Today
312
This week
68%
Response rate
+23%
Growth
Hourly volume — today
Score breakdown
8.7
Avg / 10
30-day response volume
Scroll
Net Promoter Score
CSAT
Customer Effort Score
E-CES 2.0
Employee NPS
Google Reviews
Facebook Reviews
Real-time Dashboards
PDF Reports
QR Code
Multi-channel
Custom Survey
Net Promoter Score
CSAT
Customer Effort Score
E-CES 2.0
Employee NPS
Google Reviews
Facebook Reviews
Real-time Dashboards
PDF Reports
QR Code
Multi-channel
Custom Survey
Net Promoter Score Customer Satisfaction Score Customer Effort Score E-Customer Effort Score Employee NPS Google & Facebook Reviews Real-time Dashboards Automatic PDF Reports Net Promoter Score Customer Satisfaction Score Customer Effort Score E-Customer Effort Score Employee NPS Google & Facebook Reviews Real-time Dashboards Automatic PDF Reports
0+
Responses collected
0+
Client companies
0
Survey types
24/7
Dedicated support
The CX Platform

A unique CX platform for every
customer touchpoint

From feedback collection to predictive analytics, MONEXPE gives you every tool to excel at customer experience.

Real-time Measurement

Track NPS, CSAT, and CES live. Clear charts to make the right decisions fast.

Omnichannel Collection

QR code, web widget, SMS or email link. Gather feedback across all touchpoints friction-free.

Reputation Protection

Intercept unhappy customers before they post. Direct your promoters to Google and Facebook.

Actionable Insights

Automated PDF reports and smart alerts to turn every piece of feedback into concrete action.

About

Your customers' voice,
your greatest asset

According to Search Engine Land, 72% of consumers trust online reviews as much as personal recommendations. MONEXPE helps you capture, analyze, and amplify those voices.

Our platform lets you ask for feedback at the right moment, guide your customers through the process, and intercept dissatisfied customers before they post a negative review.

Get Started
Customer satisfaction trend
Promoters
Passives
Detractors
Surveys

All CX metrics
in one platform

Choose the metric that fits your goal and start measuring in minutes.

NPS
Net Promoter Score

Measure customer loyalty and their likelihood to recommend your brand. The world's gold standard for satisfaction.

CSAT
Customer Satisfaction Score

Capture in-the-moment emotions. Measure how satisfied customers are with your product or service right now.

CES
Customer Effort Score

Assess how much effort customers perceive when interacting with your brand. Less effort means more loyalty.

E-CES 2.0
E-Customer Effort Score

Optimized for digital. Measure the interaction effort customers experience on your digital assets and website.

eNPS
Employee Net Promoter Score

Measure employee engagement and their willingness to recommend your organization as a great place to work.

CUSTOM
Custom Survey

Build your own indicators. Tailor every question to your specific needs and industry.

Platform

A dashboard that turns data into decisions

Visualize your metrics in real time, export PDF reports, and receive automatic alerts.

Real-time Dashboards

Track your NPS, CSAT, and CES scores live with interactive charts and clear trends.

Automatic PDF Reports

Generate and share professional reports in one click. Keep your team in the loop.

Alerts & Notifications

Get notified in real time the moment a customer expresses dissatisfaction so you can act immediately.

Multi-channel (QR, Widget, Link)

Deploy surveys via QR code, web widget, or direct link. Collect data everywhere.

MONEXPE — Dashboard
Survey Results — This Month
NPS Score
+54
NPS
CSAT Satisfaction
Response trend — 30 days
Why MONEXPE

Measurable results,
from day one

Our customers see tangible improvements in their key performance indicators.

01

Position yourself as a leader

Use your CX scores as social proof. Companies with a high NPS grow 2× faster than competitors.

02

Boost your online reputation

Intercept unhappy customers before they post, and direct your promoters to Google, Facebook, and TripAdvisor.

03

Retain your customers

Reducing churn by just 5% increases profits by 25–95%. MONEXPE helps you catch the warning signals early.

04

Turn customers into ambassadors

Identify your promoters and mobilize them. Word-of-mouth generates 5× more conversions than paid advertising.

05

Massive time savings

Centralize all your reviews in one dashboard. No more manually monitoring 5 different platforms.

06

Increase your profits

CX-focused companies generate 60% more profit than competitors. Every NPS point has a financial value.

How it Works

Up and running in
less than 24 hours

No complex installation. No long-term contract. Launch your first surveys today.

1

Create your account

Sign up in 2 minutes. Choose your survey type (NPS, CSAT, CES…) and customize your brand.

2

Deploy your surveys

Share via QR code, website widget, email, or SMS link. Collect responses across every touchpoint.

3

Act on the insights

View real-time dashboards, receive alerts, export reports, and continuously improve.

Integrations

Connected to the platforms
that matter to you

Direct satisfied customers straight to the most influential review sites in your industry.

Google Reviews
Facebook
TripAdvisor
booking Booking.com
Trustpilot
Blog & Resources

CX tips,
strategies & insights

Best practices, case studies, and trends to transform your customer experience.

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09 May 2025 →
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CX
De la critique à la croissance : gérer les avis négatifs en ligne pour médecins
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26 Feb 2025 →
View all articles
FAQ

Frequently Asked Questions

Everything you need to know about MONEXPE.

We work with Google, Facebook, TripAdvisor, Booking.com, Trustpilot, Expedia, and many more. Your dashboard centralizes all your reviews in one place.
To stay the leader in your market, you need to evaluate your performance and listen to your customers. CX-focused companies outperform competitors across every financial metric.
No! MONEXPE centralizes all your reviews and survey results in a single dashboard. You save hours of work every week.
We don't believe in lock-ins. No setup fees, monthly contracts with no commitment, cancel any time. You can also choose an annual plan with a 15% discount.
Our team is available 24/7. Guaranteed response within 24 hours on business days. We are happiness agents — our mission is to support you at every step.
Yes! MONEXPE supports multi-site management. Create separate campaigns per location and compare performance with ease.
Free Demo

Ready to transform
your customer experience?

Book your personalized demo. Our experts show you how MONEXPE can fit your industry in just 30 minutes.